26 February 2026
6:00 PM onwards
In today’s competitive talent market, IT leaders at growing companies are hitting a “Scaling Chaos” wall. Legacy tiered support models (L1–L3) struggle under the weight of manual triage and fragmented tool sprawl which drain productivity and cost organizations up to 7% of annual revenue.
This session introduces a Lean EX Blueprint to uncomplicate IT operations. By moving from reactive firefighting to a unified, AI-assisted platform, IT leaders can shift from being order takers to becoming strategic architects of growth and deliver measurable outcomes without enterprise-sized budgets.
In this exclusive roundtable for IT leaders from growing companies across Bangalore, will hear how peers are navigating these challenges, sharing what’s working, and applying best practices to scale IT with confidence.
of fragmented workflows wasting time and slowing growth.
from automating basics to unified enterprise service.
to free teams for high-value innovation.
with One front door for IT, HR, and Facilities.
Join the exclusive Freshworks Leadership Circle in a by-invitation-only event.
Network with industry peers and thought leaders — no sales pitches.
Curated dinner and practical insights that move AI from theory to action.
| Time | Session | |
|---|---|---|
| 06.00 PM – 06.30 PM | Registrations | |
| 06:30 PM - 06:45 PM | Welcome & Welcome drinks | |
| 06:45 PM - 07:00 PM |
Opening note by Freshworks Head of International Markets |
|
| 07:00 PM - 07:45 PM |
Interactive discussion, moderated by Freshworks Expert Vish Mehta |
|
| 07:45 PM - 09:00 PM |
Discussion over dinner & drinks |
|
| 09:00 PM - 09:15 PM |
Closing note |
|
| 09:15 PM Onwards | Networking drinks |
