BOARDROOM SESSION

SMB Growth Through WhatsApp

4th August 2026 | 10:30 AM – 1:00 PM
Followed By Networking Lunch

Novotel Ahmedabad

Hosted by Infobip in association with Gainskills Business Media

Overview

WhatsApp has become a powerful platform for customer engagement, sales, and support. As businesses embrace conversational experiences, it is enabling faster interactions, higher conversions, and stronger customer relationships.

Join us for an exclusive boardroom session hosted by Infobip in association with Gainskills Business Media to discover how SMBs can leverage WhatsApp, AI, and automation to create seamless customer journeys, improve engagement, and accelerate business growth through practical strategies and live demonstrations.

Key Discussion Pointers

WhatsApp as a growth engine for SMBs

Driving conversions with WhatsApp Flows & Payments

AI-powered customer engagement and automation

Personalizing customer conversations at scale

Real-world use cases and success stories

Best practices for marketing, sales, and support

Here’s what you’ll walk away with

Master WhatsApp Flows & Payments to drive conversions directly within the chat window
Deploy dynamic WhatsApp templates for marketing campaigns and real-time customer support
Explore AI-powered flows that automate support while keeping the experience personal and human

Agenda

Time

Session

10:30 AM – 11:00 AM

Registration & Networking

11:00 AM – 11:10 AM

Welcome Address

11:10 AM – 11:50 AM

Keynote: SMB Growth Through WhatsApp

11:50 AM – 12:20 PM

Live Demo & Real-World Use Cases

12:20 PM – 12:50 PM

Interactive Discussion & Q&A

1:00 PM Onwards

Networking Lunch