With
India’s economy growing rapidly, it’s time for digital businesses to
hyper-converge their business infrastructure around two key pillars:
customers and products. This event is a space to learn together about the
future of AI-enabled organizations committed to providing fast, reliable,
and highly personalized customer experiences. Join us at ‘Effortless’ to
help shape this future.
Date13/03/2024
Time12.30PM
- 6.30PM
LocationGrand
Hyatt BKC, Mumbai
Speakers from the following organizations will be presenting.
Meet our speakers
We have an amazing line-up of individuals, shaping the future of business and
technology.
Vinod Khosla
Khosla Ventures
Mukesh Bansal
Curefit
Dheeraj Pandey
DevRev
Neelkanth Mishra
Axis Capital
Munish Blaggan
ICICI Bank
Manoj Agarwal
DevRev
Ayushi Verma
L&T Finance
Abhay Karandikar
Department of
Science & Technology, India
Ramesh
Lakshminarayanan
HDFC Bank
Rashid Khan
Yellow.ai
Sankarson Banerjee
Ex-RBL Bank and
NSE
Saina Nehwal
Badminton Player
Maneesh Jhawar
Qualitykiosk
Dhruv Agrawal
Shipsy
Harnath Babu
KPMG
Karan Mehta
Kissht
Michael Machado
DevRev
Sivanand Akella
Phenom
Mollie Holland
DevRev
Effortless Mumbai 2024
Explore the intersection of customer service excellence and AI innovation at DevRev's
'Effortless' conference. Tailored for today's business leaders - CIOs, CDOs, CCOs, CTOs,
Founders, PMs, support engineers, managers, and investors - this event is your gateway
to modernizing operations with the latest in AI, analytics, and design.
India, set to become a $10 trillion economy in the next decade, will see rising GDP per
capita, especially in metropolitan areas. Customer loyalty, employee productivity, and
service reliability will be top of mind for business leaders who plan to win in this
highly competitive market. SaaS, AI, and Analytics will play a big role in shaping the
future of winners.
Legacy CRMs were built and priced for western markets, which is why SaaS faces such
headwinds in India. On top of that, there are tens – if not hundreds – of SaaS tools
that need to be integrated to bring together workflows and insights around customers,
users, products, and people. Forrester calls it “The Crisis of Fractured Organizations.”
This SaaS sprawl is reminiscent of the server-VM-license sprawl of the decade before.
Discover how to centralize your business infrastructure, focusing on customers and
products as the core of your digital strategy. We'll showcase end-to-end solutions from
user monitoring and semantic search to AI-powered chatbots and advanced CRM systems.
This integration under one knowledge graph represents the essence of hyper-convergence
2.0!
With Effortless, we seek to inspire, educate and foster a thoughtful dialogue about the
future of technology in the digital age. We invite you to join us in shaping this
future.
What is DevRev
DevRev's OneCRM is a unified
platform for modern digital businesses. It brings together powerful capabilities
like end user monitoring, semantic search, AI-powered chatbot, with an advanced
Support CRM and a Product CRM to manage digital assets and developer activities. By
integrating all of these within a single AI-powered knowledge graph, OneCRM offers a
simplified yet cohesive approach to business operations, under a single contract.
DevRev was founded in October 2020 and raised over $85 million in seed money from
investors such as Khosla Ventures and Mayfield, making it the largest seed in the
history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who
was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's
co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo
Alto, California, and has offices in seven global locations.
QualityKiosk Technologies is one of the world’s leading Digital
Quality Assurance partners for some of the biggest names in the
banking and financial services, telecom, and automobile industries
across the globe. Founded in 2000 by IIT-Kanpur graduates, the
company is a pioneer in digital performance engineering and offers
Enterprise Digital Quality Assurance, Business Automation, Customer
Experience services, and Data Analytics solutions for an array of
industries and verticals.
Mumbai, India's financial capital, is emerging as a dynamic hub for
technology in the BFSI sector, driven by a fintech startup boom and
a shift towards digital banking and insurance tech. The city is
increasingly adopting AI for risk assessment, fraud detection, and
customer service enhancements in finance. Collaborations between top
research institutions and the BFSI sector are fostering cutting-edge
AI innovations.
Frequently Asked
Questions
Who should attend the Effortless’24 conference?
DevRev's Effortless conference is tailored for today's business leaders - CIOs, CDOs, CCOs, CTOs, Founders, PMs, support engineers, managers, and investors - consider this event your gateway to modernizing operations with the latest in AI, analytics, and design.
I
registered for the in-person invite. How would I know if my seat is
booked?
In-person seats are limited and allocated based on availability. If selected, you will receive an email confirmation from our team with the details.
Can
I bring a friend/colleague along?
Yes, absolutely. However, as in-person attendance is by invitation only, they need confirmation beforehand. Send them the registration link to apply and asked them to wait for the confirmation mail.
What if I’m unable to make it to
the event on launch day?
We have got you covered! We will share the video link for you to watch within a week of the event, so that you don't miss out on valuable insights.