Redesigning Brand-to-Customer Communication
Highlights
In today’s fast-paced digital world, customer expectations aren’t just rising—they’re redefining how brands must communicate. Every brand-to-customer interaction has become a decisive moment that can either build loyalty or break trust.
Join this exclusive roundtable where industry leaders come together to uncover data-driven gaps in communication, reimagine engagement strategies, and unlock meaningful approaches that drive real business outcomes.
On This Roundtable
20+
Delegates
Speaker
Gourab Baksi
Senior Director – Product & Technology
Truecaller for Business
🔥 Exclusive Insights: Decode the latest consumer behaviour shifts that are reshaping brand interactions.
⚠️ Bridge the Gap: Discover how misaligned communication is costing brands their crucial customer experience edge.
💡 Real-World Learnings: Dive into impactful case studies from industries - see what truly works (and what doesn't!).
🤝 Collaborative Solutions: Explore how Truecaller can empower your brand to design seamless, outcome-driven customer journeys.
🚀 Peer-led innovation: Engage with industry leaders and co-create the next generation of customer experience strategies.
⚡️We’re joined by Gourab Baksi, Head of Product at Truecaller for Business, who will lead the conversation with practical insights and facilitate interactive discussions.
Let’s transform every customer interaction into a moment of delight.
