Mastering the Course: How AI is Revolutionizing Customer Experience

Learn how to drive your CX strategy farther just like a perfect golf swing.

October 18, 2024

7:30 am - 1:00 p.m. IST

JW Marriott Prestige Golfshire Resort & Spa – Bengaluru, India

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Join us for an insightful roundtable discussion exploring the transformative impact AI on customer experience. As businesses strive to meet and exceed customer expectations in an increasingly digital world, AI has emerged as a critical tool for navigating the complexities of customer interactions with precision and foresight.

This session will draw parallels between the strategic mastery required in golf and the art of delivering exceptional customer experiences. We will delve into how AI enables companies to personalize interactions, anticipate customer needs, and continuously adapt to evolving market dynamics.

Whether you’re just beginning your AI journey or looking to refine your approach, this roundtable will provide valuable perspectives on how to “master the course” of customer experience in the age of AI.

What to expect:

  1. Network with top C-level executives and explore how AI is redefining customer experience.

  2. Engage in a roundtable discussion focused on leveraging AI for superior customer interactions.

  3. Participate in a golf clinic designed for both beginners and seasoned players, enhancing your skills while making valuable connections.

  4. Gain insights from industry leaders to drive business growth and success.

Our Engagements

On This Roundtable

10

Speakers

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Agenda:

7:30 AM - 8:00 AM: Arrival and Regi
8:00 AM - 8:45 AM: Hi Tea and Networking
8:45 AM - 9:45 AM: Golf Clinic
9:45 AM - 10:15 AM: Commute to JW
10:30 AM - 11:30 AM: Breakfast/Brunch and Networking
Speakers

Ravi Saraogi

Co-Founder & President APAC

Ravi, Co-founder & President-APAC, leads Sales and Delivery. His passion for mobile learning applications and technologies found traction when Uniphore was founded. Ravi and Umesh envisioned building solutions that give more power to human speech

Speakers

Ravi Mayuram

CTO and EVP of Engineering

Ravi Mayuram, Uniphore’s CTO and EVP of Engineering, leads the company’s AI advancements and engineering strategy. With extensive experience from leadership roles at Couchbase and Luminary Cloud, he drives innovation in Uniphore’s customer experience solutions globally.

Speakers

Alex Koshy

VP - Sales

Alex is a seasoned leader and showcases his prowess in pivotal sales roles with industry giants like NICE and Automation Anywhere. His strategic insights consistently enhance customer experiences, elevating global brands to propel organizations toward success in the digital era.