Data Privacy, Consent & Trust in the Age of Personalised CX

Discover how leading businesses deliver highly relevant, data-driven experiences while building unshakable customer trust.

Date

14th May, Thursday

Time

12:00 PM – 1:30 PM

Venue

ITC Maratha, Mumbai

The Future of Customer Experience

As the DPDP Act changes the landscape, CX leaders face a new reality. Join us to explore the critical intersection of personalisation, compliance, and trust in high-stakes sectors.

Hyper-personalisation vs Privacy

Striking the perfect balance between tailored experiences and protecting customer data.

DPDP Act Impact

Understanding the real-world implications of the new data protection regulations on your CX strategy.

Transparent Consent

Moving from passive opt-ins to informed, transparent choices that empower the customer.

Trust as an Advantage

Leveraging data ethics and security as a competitive differentiator in the modern experience economy.

First-party Data Strategies

Building robust, reliable frameworks to operate effectively in a privacy-first, cookieless world.

Why You Should Attend

  • Gain exclusive insights into navigating the DPDP Act complexities.
  • Discover practical strategies for privacy-compliant personalisation.
  • Learn from industry leaders in BFSI, healthcare, and consumer tech.
  • Transform privacy into your biggest brand differentiator.

Reserve Your Spot

Join the conversation with top CX leaders. Limited seats available for this exclusive roundtable.

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