Deliver consistent, AI-driven, tailored customer experiences that enhance satisfaction and build loyalty.
Join us for the official launch of Zoom Contact Center and discover how a unified CX platform powered by AI can transform your customer interactions.
We are delighted to invite you to the India launch of Zoom Contact Center. Discover how organizations can simplify customer experience delivery with a unified, AI-powered platform designed for speed, efficiency, and scalability.
Zoom Contact Center brings together the entire CX ecosystem—enabling seamless collaboration across teams, data, and customer interactions to deliver more personalized and connected experiences.
Discover how AI-powered innovation is transforming customer experience through real-world insights and live demonstrations.
Dive deep into the capabilities of our AI-driven contact center solutions and understand their real-world impact.
Experience agentic AI in action through an interactive live demo that showcases real-time customer engagement.
Walk away with practical frameworks and strategies to reduce fragmentation and improve customer experience.
Route interactions in real time to the best agent or expert for faster resolution.
Keep customer context and history across channels for seamless handoffs.
Place outbound calls with IVR menus that let customers self-serve or connect live.
Help agents resolve issues in the moment with guidance from AI Expert Assist.
Get real-time visibility into queues and customer interactions across every channel to quickly identify and resolve issues.
6:00 PM - 7:00 PM
60 mins
Welcome session and attendee registrations.
7:00 PM - 7:20 PM
20 mins
7:20 PM - 7:50 PM
30 mins
7:50 PM - 8:20 PM
30 mins
8:20 PM onwards
Continue conversations over dinner and drinks.
Join us for an exclusive experience and discover how AI-powered customer experience is transforming businesses.